Customer

Now, in 2019, Airbnb has offices in thirty-four cities worldwide, giving them a global reach and customer service that spans every continent.

Airbnb has one of the strongest customer ratings in the industry, with more than 96% of guests being happy with the site, service, and their stay.

These are the kind of number's hotels, and B&B's can only dream of achieving and is a testament to their hard work, attention to detail, and most importantly, their customer service skills.

Abraham Lincoln was sometimes called Abe Lincoln or "Honest Abe" after he ran miles to give a customer the right amount of change.

Typically, the buildings front the streets for convenient customer access.

Merrill Lynch became the first customer, purchasing 20 terminals and a 30% equity stake in the company for $30 million in exchange for a five-year restriction on marketing the terminal to Merrill Lynch's competitors.